Devices that fit the way your team works.
Review supported desk phones and rental options for your business communications service.
Desk phone + headset
Shared device assignment
Supported calling endpoint
Choose devices for their working environment.
Match the device to the role
A reception desk, a shared work area and a remote employee have different device needs. Describe headset use, line appearance, physical location and any accessibility needs before selecting hardware. Confirm compatibility with the chosen business calling service.
Review the network and power requirements for each location. Device provisioning, supported firmware and connection instructions should be part of the installation plan, not discovered after equipment arrives.
Understand the rental and support terms
Request current models, availability, recurring charges and the applicable return conditions. Clarify who handles replacement, how faults are reported and what happens when a user leaves or the service changes.
Keep an inventory that connects each device to its user or location. Test calling, transfers and audio in the actual work environment. Current stock and rental terms are confirmed through the quote rather than represented as a public inventory on this page.
Start with the way you work
Share desk, headset, remote-work and provisioning needs. Request current availability, rental terms and replacement support.
Explore your options
Hosted PBX
Plan extensions and customer call handling.
Explore Hosted PBXDevices
Review supported devices and rentals.
Explore DevicesPlans
Request a quote for your team.
Explore PlansWhat to review with your team
| Review area | What to establish |
|---|---|
| Service design | Role, location, headset and network requirements |
| Migration and quote | Quantity, supported model, rental and replacement terms |
| Handover | Named business owner, launch testing and staff instructions. |
Choose the endpoint for the person using it
A reception desk, a shared workspace and a mobile employee have different needs. Record whether each person needs a desk phone, headset or a software-based calling option. Confirm supported models, accessories and network requirements with the proposed service before placing a device order.
Rental terms are separate from call-service features. Ask what is included in the monthly charge, who owns the hardware, how replacements are handled and what happens when the service ends. Avoid assuming that every device or accessory follows the same return arrangement.
Prepare the desk and the network
Check available network ports, power arrangements and where the device will be used. Plan labeling and delivery by user or location so equipment can be assigned consistently. Keep serial numbers and the agreed return process with the account’s equipment record.
Include devices in your quote. Include the intended business workflow in your inquiry so the recommendation can be tied to how the service will be used.
A practical question
Does every user need the same device?
No. Match the supported endpoint to the work: reception, a shared desk and a remote employee may need different equipment or calling options.