Business Phone System Pricing — Plans That Scale With Your Team
Four plan tiers — VirPhone Starter at $16.99/mo, Business at $24.99/mo, Professional at $32.99/mo, and Call Center User at $39.99/mo per seat. Every tier includes free number porting, white-glove deployment, and 24/7 US-based Tier-2 support.
From essential single-line calling to full-featured call center agent seats with supervisor dashboards and queue analytics — pick the tier that fits your team today and upgrade anytime as you grow.
Compare VirPhone Starter, Business, Professional & Call Center User Plans
Four per-user tiers — from essential single-line calling at $16.99/mo to full-featured call center agent seats at $39.99/mo. Every plan includes free number porting, white-glove setup, and 24/7 US-based support.
VirPhone Starter
Essential single-line business calling
One dedicated DID, one extension, and unlimited calling within the Continental USA — everything a solo user or small office needs for reliable day-to-day phone service. Includes live support from the VirPhone team and compatibility with our Device-as-a-Service rental program. No auto attendant or voicemail features — just clean, dependable business calling at the lowest per-seat cost.
Included Features
- 1 DID
- 1 extension
- Unlimited calling within the Continental USA
- Live support
- Compatible with VirPhone DaaS rental devices
- Simple, reliable business calling
- Easy upgrade path as your business grows
Best For
- Solo users
- Startups
- Small offices with basic phone needs
- Low-cost business line deployments
VirPhone Business
Auto attendant, voicemail & routing for growing teams
Builds on Starter with the professional call-handling features growing businesses need: voicemail-to-email, auto attendant, ring groups, hunt groups, call park, call forwarding, business-hours and after-hours routing, music on hold, and basic queue capability. Ideal for front desks, multi-user offices, and teams that need polished inbound call management.
Included Features
- Everything in Starter
- Voicemail box
- Voicemail-to-email
- Auto attendant
- Advanced call routing
- Ring groups
- Call forwarding
- Call transfer
- Call hold
- Call park
- Hunt groups
- Business hours routing
- After-hours routing
- Music on hold
- Basic queue capability
- Basic admin controls
Best For
- Small to midsize businesses
- Front desk and receptionist environments
- Teams with multiple users or departments
- Businesses that need professional inbound call handling
VirPhone Professional
Multi-level IVR, AI tools & advanced call flows
Everything in Business plus multi-level auto attendant, transcribed voicemail-to-email, advanced call queues, department and time-based routing, holiday and failover routing, call recording, AI application support, enhanced reporting, multi-site call handling, and CRM/integration-ready deployment options. Built for mid-size companies with heavier call traffic and more complex workflows.
Included Features
- Everything in Business
- Transcribed voicemail-to-email
- Multi-level auto attendant
- Multi-level advanced call routing
- Advanced call queues
- Department-based call flows
- Time-based routing
- Holiday routing
- Failover routing
- Call recording options
- AI application support
- Enhanced reporting options
- Multi-site call handling support
- Advanced admin controls
- Priority support options
- CRM / integration-ready deployment options
Best For
- Growing businesses with higher call volume
- Multi-location companies
- Sales and service teams
- Offices that need more advanced call workflows
- Businesses wanting AI-enhanced phone system tools
VirPhone Call Center User
Agent seats, supervisor dashboards & queue analytics
All Professional features plus a dedicated call center agent seat with queue login/logout, real-time queue status, supervisor dashboard, agent performance reporting, call monitoring, whisper coaching, barge-in, skills-based and priority routing, overflow and busy/no-answer routing, call disposition, and wallboard/live metrics options. Purpose-built for support teams, sales floors, dispatch operations, and high-volume inbound environments.
Included Features
- Everything in Professional
- Call center agent seat
- Advanced call center applications
- Advanced queue management
- Queue login / logout
- Real-time queue status
- Supervisor dashboard
- Agent performance reporting
- Queue analytics
- Call monitoring
- Whisper coaching
- Barge-in options
- Skills-based routing
- Priority routing
- Overflow routing
- Busy / no-answer routing
- Call disposition support
- Wallboard / live metrics options
- High-volume call flow support
Best For
- Customer service teams
- Sales teams
- Appointment centers
- Dispatch operations
- Multi-agent support teams
- High-volume inbound call environments
Compare VirPhone VoIP, UCaaS, and Call Center User Plans
Dive into the details to find the perfect set of features for your team.
Deep Dive Feature Comparison
| Plan Features | Starter | Most Popular Business | Professional | Call Center User |
|---|---|---|---|---|
| Price | $16.99/user/mo | $24.99/user/mo | $32.99/user/mo | $39.99/user/mo |
| 1 DID | ||||
| 1 extension | ||||
| Unlimited Calling (Continental USA) | ||||
| Live Support | ||||
| Compatible with VirPhone DaaS Devices | ||||
| Voicemail Box | ||||
| Voicemail-to-Email | ||||
| Voicemail Transcription | ||||
| Auto Attendant | ||||
| Multi-Level Auto Attendant | ||||
| Advanced Call Routing | ||||
| Multi-Level Routing | ||||
| Ring Groups | ||||
| Call Forwarding | ||||
| Business Hours Routing | ||||
| After-Hours Routing | ||||
| Time-Based Routing | Basic | |||
| Holiday Routing | Basic | |||
| Basic Queues | ||||
| Advanced Queues | ||||
| Call Recording Options | Optional | |||
| AI Application Support | ||||
| Enhanced Reporting | ||||
| Call Center Applications | Limited | |||
| Supervisor Dashboard | ||||
| Queue Analytics | Limited | |||
| Call Monitoring | Optional | |||
| Whisper / Barge | Optional | |||
| Skills-Based Routing | Limited | |||
| Agent Status Controls | ||||
| Wallboard / Live Metrics |
Bundle Savings Calculator
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Bundle Savings Calculator
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Bundle rules you need to know:
- Bundles apply to new customer sign-ups only (not existing accounts).
- Bundles are only available in North America.
- You must include two or more products/services to qualify for savings.
Everything You Need to Connect
All VirPhone plans come standard with enterprise-grade capabilities built-in.
HD Voice Calling
Crystal-clear audio quality backed by a global network infrastructure.
Smart Call Routing
Advanced IVR and ring groups ensure calls always reach the right person.
Business Messaging
Send and receive SMS/MMS from your dedicated business phone numbers.
Real-Time Analytics
Actionable insights into call volumes, wait times, and team performance.
Mobile & Desktop Apps
Take your business number anywhere with our native communication apps.
White-Glove Onboarding
Dedicated engineers handle your migration, provisioning, and training.
Security-Focused Infrastructure
Built on secure, business-grade infrastructure with robust call encryption and strict access controls.
Scalable Architecture
Instantly add new lines and locations as your organization grows.
Which VirPhone Plan Is Right for Your Business?
Starter
Best for solo practitioners, small offices, and basic calling needs. One DID, unlimited US calling, and live support.
Get StartedBusiness
Best for growing teams that need auto attendant, call queues, voicemail-to-email, and advanced routing.
Get StartedProfessional
Best for mid-size companies needing CRM integrations, multi-level IVR, and premium analytics.
Get StartedCall Center User
Best for support teams, sales floors, and dispatch centers needing queue management, supervisor tools, and whisper/barge.
Get StartedNot sure which plan fits? Our team can analyze your current phone system and recommend the optimal configuration. Contact us for a free consultation or schedule a demo.
Complete Your Setup with Premium Hardware
Pair your new cloud plans with our pre-provisioned devices. Explore our catalog of desk phones, conference arrays, and DECT wireless handsets. Available for outright purchase or flexible monthly rental.
Frequently Asked Questions
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Need a custom deployment or multi-location solution?
Pricing shown is per user, per month. Additional taxes, fees, hardware, usage outside included calling areas, and optional add-on services may apply. Contact VirPhone for custom deployments, enterprise configurations, or multi-location solutions.