Professional VoIP Plan — Call Center, AI Tools & Multi-Level IVR
Everything in Business plus call center applications, transcribed voicemail, multi-level auto attendant with AI, advanced call queues, call recording, enhanced reporting, multi-site support, and CRM integration options — built for teams with complex communication needs.
What's Included in VirPhone Professional
Everything you need to empower your communication workflows.
All Business Features
Includes every feature from the Business and Starter tiers.
Transcribed Voicemail-to-Email
Read your voicemails effortlessly with AI transcription.
Multi-Level Auto Attendant
Create deeply nested routing menus for complex organizations.
Advanced Call Queues
Manage high-volume inbound traffic with detailed queue configurations.
Department & Time-Based Routing
Route calls dynamically based on team shifts.
Holiday & Failover Routing
Ensure calls are handled correctly during emergencies or holidays.
Call Recording
Record inbound and outbound calls for training and compliance.
AI Application Support
Unlock artificial intelligence integrations to boost productivity.
Enhanced Reporting
Gain deep insights into call volumes, answer times, and queue health.
Multi-Site & CRM Integration
Connect natively with enterprise CRMs and manage multiple sites.
Complete Feature List
Who Is VirPhone Professional Best For?
Multi-Location Companies
Centralized routing for diverse geographic offices.
Sales & Support Teams
Advanced queues and recording for quality assurance.
Call Centers
High-volume call handling and detailed analytics.
AI-Forward Businesses
Organizations looking to leverage AI applications.
Business Problems This Plan Solves
- Lack of insights resolved via enhanced call center reporting
- Missed context handled by AI transcribed voicemails
- Quality assurance improved with integrated call recording
- Complex routing managed by multi-level IVR menus
- Disjointed workflows unified through CRM integrations
Need Hardware? Rent Your Devices
Pair your VirPhone Professional plan with our flexible Device-as-a-Service (DaaS) hardware program. Avoid massive upfront CapEx costs by renting premium IP phones from Yealink, Poly, and Fanvil. Enjoy predictable monthly billing, hot-swap warranty replacements, and easy upgrades as your team grows.
Considering an Upgrade?
Compare your current tier with the next level of performance.
VirPhone Professional
The foundation of your business communications, perfect for standard workloads.
VirPhone Enterprise
- Custom UCaaS deployment tailored to your architecture
- Dedicated onboarding and project management team
- Flexible custom user counts and pricing models
- Priority support and SLA guarantees
- Advanced multi-location compliance infrastructure
Get Started with VirPhone Professional
Explore More VirPhone Solutions
View All Plans
Compare all VirPhone pricing tiers.
Cloud Phone System
Explore our hosted PBX features.
Hosted PBX
Learn more about virtual PBX.
VoIP Services
Discover enterprise-grade voice.
Device Rentals
Avoid CapEx with monthly hardware rentals.
Browse Devices
Shop IP phones and accessories.
Get a Quote
Contact sales for custom pricing.
Schedule Demo
See the platform in action.
Frequently Asked Questions
Answers to common questions about the VirPhone Professional plan.
Ready to Get Started?
Deploy enterprise-grade communications for your workforce today.