Do you charge extra for these integrations?

Most standard integrations (like Microsoft Teams, Google Workspace, and Zendesk) are included on our Professional and Enterprise plans at no additional cost. Custom API access and Salesforce integration are available exclusively on the Enterprise tier.

Is my CRM data secure?

Yes. Our integrations use OAuth 2.0 and enterprise-grade encryption. We only access the data necessary to provide features like screen pops and call logging. We do not store your CRM data locally.

Do you offer an open API?

Absolutely. Our REST API and Webhooks allow developers to build custom workflows, trigger events based on call statuses, and sync call detail records (CDRs) to proprietary backend systems.

How does the Microsoft Teams integration work?

We offer direct routing for Microsoft Teams, enabling your staff to make and receive external calls natively within the Teams interface while utilizing VirPhone's reliable SIP trunking backend.

Can we trigger Zapier automations?

Yes, our Zapier app allows you to connect VirPhone with over 5,000 other applications. You can automatically send an SMS when a calendar event is created, or log a missed call to a Google Sheet.

How long does it take to set up an integration?

Standard integrations like HubSpot or Zendesk take less than 5 minutes to authenticate and configure via our admin portal. Custom API workflows depend on your development team's requirements.

Connect Your Business Tools

Supercharge your workflows by connecting VirPhone to the applications your team uses every day. Eliminate manual data entry, improve response times, and provide your staff with complete customer context on every call.

Talk to Sales View Phone System

50+ Pre-built Apps

Open REST API

Seamless Sync

Featured Integrations

Turn your phone system into an extension of your CRM and helpdesk.

CRM

Salesforce

Automatic screen pops, 1-click dialing, and seamless call logging directly into Salesforce records.

CRM

HubSpot

Sync contacts automatically and track every inbound/outbound call as an activity in HubSpot.

Collaboration

Microsoft Teams

Direct routing to power external calling natively inside your MS Teams desktop and mobile apps.

Productivity

Google Workspace

Sync your Google Contacts and schedule video meetings directly from Google Calendar.

Productivity

Microsoft 365

Active Directory sync for user provisioning and deep Outlook calendar presence integration.

Helpdesk

Zendesk

Automatically create tickets for missed calls and voicemails, complete with transcriptions.

Automation

Zapier

Connect VirPhone events to 5,000+ apps. Trigger workflows based on calls, SMS, or voicemails.

Developer

REST API & Webhooks

Build bespoke integrations with our comprehensive documentation and real-time event webhooks.

Deep Workflow Automation

Context is everything. Give your team the data they need, instantly.

Salesforce CRM Screen Pops

When an inbound call rings, VirPhone automatically searches Salesforce and pops the caller's record on your agent's screen before they even say hello. After the call, notes and call recordings are automatically logged directly to the Contact or Lead activity timeline, saving your sales reps hours of manual data entry each week.

Microsoft Teams Direct Routing

Don't want to learn a new app? Connect VirPhone's enterprise-grade SIP trunks directly into your Microsoft Teams environment. Users can dial external phone numbers using the native Teams dialpad, while your organization benefits from our aggressive routing rates and 99.999% uptime guarantees.

REST API & Webhooks

Our developer-friendly REST API allows you to programmatically trigger calls, send SMS messages, provision users, and download call recordings. Set up Webhooks to push real-time event data (like a call ending or a voicemail being left) directly to your proprietary internal dashboards.

How Integration Setup Works

Start syncing data in minutes, not months.

Authenticate

Navigate to the Integrations tab in your admin portal and click connect on your desired app using OAuth 2.0.

Map Fields

Select which users should be synced and customize how call data maps to your CRM fields.

Go Live

Turn the integration on. Your team will immediately start seeing screen pops and automated logging.

Frequently Asked Questions

Ready to connect your stack?

Talk to our solutions engineering team to see a live demo of our CRM and helpdesk integrations in action.

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