Enterprise Cloud Communications by VirPhone
VirPhone brings your business access to enterprise cloud communications, collaboration tools, supported phones, and business connectivity solutions. We combine enterprise-grade UCaaS solutions with our signature white-glove onboarding and ongoing technical support. Whether you are migrating a single office or connecting a global distributed workforce, our engineers ensure a seamless transition. Partnering with VirPhone means you get the best technology backed by a team that truly understands your business needs.
VirPhone UC Cloud
Empower your distributed workforce with a unified, scalable, and highly reliable communications platform.
Unified Platform
Voice, video, messaging, and collaboration natively integrated into a single application. Reduce context switching and boost team productivity seamlessly.
Any Device, Anywhere
Seamless experiences across desktop browsers, dedicated apps, and mobile devices. Stay connected whether you're at your desk or on the go.
Enterprise Reporting
Deep analytics and reporting out-of-the-box for visibility into communications. Make data-driven decisions to optimize your workflows.
Multi-Location Support
Unify geographically distributed offices onto a single, cohesive phone system. Simplify management and reduce administrative overhead.
Integrated Contact Center
Native CCaaS capabilities for businesses requiring advanced customer service routing. Deliver exceptional customer experiences with intelligent queuing.
Enterprise-Grade Uptime
Geographically redundant architecture ensuring enterprise-grade reliability. Keep your business running without unexpected interruptions.
Scales for Growth
Effortlessly add new users, features, and locations as your business expands. Flexible licensing means you only pay for what you need.
Secure & Compliant
Built in-house with rapid issue resolution, robust encryption, and compliance standards. Rest easy knowing your corporate data is fully protected.
Support You Can Trust
When you deploy through VirPhone, you get our dedicated white-glove experience.
White-Glove Setup & Configuration
We map your call flows, pre-provision hardware, and manage the entire deployment. We ensure your system is perfectly tailored from day one without burdening your IT staff.
24/7 Monitoring & Maintenance
Proactive monitoring ensures your system is optimized and potential issues are caught early. Enjoy peace of mind knowing our experts are always watching over your communications infrastructure.
Customized Engineering
Our in-house engineers tailor the VirPhone platform to meet your specific operational needs. From complex IVR trees to custom integrations, we build solutions that work for you.
Ongoing Support & Training
Dedicated account management, user training sessions, and responsive technical support. We act as an extension of your team, providing continuous guidance as your business evolves.
Choose the Right VirPhone Plan
Four per-user tiers from essential single-line calling to full call center agent seats — pick the tier that fits your team.
VirPhone Starter
- 1 DID
- 1 extension
- Unlimited Continental USA calling
- Live support
- Compatible with VirPhone device rentals
- Easy upgrade path
VirPhone Business
- Voicemail-to-email
- Auto attendant
- Advanced call routing
- Ring groups
- Business hours routing
- Basic queues
VirPhone Professional
- Transcribed voicemail
- Multi-level auto attendant
- Advanced queues
- Call recording
- AI application support
- CRM integration options
VirPhone Call Center User
- Call center agent seat
- Supervisor dashboard
- Queue analytics
- Call monitoring
- Whisper/barge
- Skills-based routing
All plans include free number porting, white-glove setup, and 24/7 US-based support.
Features Included With Every Plan
Experience a comprehensive suite of enterprise tools right out of the box.
- Direct Inward Dialing (DID)
- 3-Way Calling & Conferencing
- Call Parking & Forwarding
- Seamless Call Transfer
- Do Not Disturb (DND)
- Advanced Caller ID
- E911 Compliance
- Advanced Reporting
- Visual Voicemail
- Hot Desking
- Unlimited Ring Groups
- Multi-level Auto-Attendant
- Custom Hold Music
- Intercom & Paging
- Mobile Twinning
Powerful Add-Ons
Expand your platform capabilities as your business evolves.
Advanced Telephony
Additional local or toll-free numbers, courtesy extensions, advanced call recording storage, and secure e-fax solutions. Perfect for businesses needing specialized voice functionality or legacy fax support without maintaining traditional copper lines.
Contact Center (CCaaS)
Cloud-based omnichannel engagement, AI automation, dynamic skills-based routing, real-time analytics, and agent coaching. Elevate your customer service operations with deep metrics, supervisor whisper/barge capabilities, and automated callback options.
Scribe4 AI Assistant
User-based automated call recording, real-time speech-to-text, intelligent summarization, and AI-driven sentiment analysis. Transform every conversation into actionable intelligence and ensure your team never misses a critical follow-up.
Operator Console
Designed for receptionists: real-time presence monitoring, drag-and-drop transfers, and intercepting ringing calls across the org. Give your front desk the power to manage high call volumes effortlessly with full visibility into staff availability.
Collaboration Without Boundaries
The VirPhone App brings calling, chat, video, and collaboration into one seamless application. Your business number follows you across devices, protecting your personal privacy while keeping you connected. Enhance your daily workflows by instantly escalating a chat to a video meeting with a single click. Reduce app fatigue by keeping all your internal and external communications centralized in one intuitive interface.
- Clean call handling interface with visual voicemail
- Drag-and-drop transfers on desktop and web
- AI meeting transcripts, summaries, and action items
- Deep MS Teams integration for enterprise voice
- Role-specific tools optimized for desktop, browser, and mobile
- Contact and calendar sync with Google Workspace & M365
- Centralized file sharing with robust search capabilities
- Customizable notification profiles for focused deep work
VirPhone Compatible IP Phones
Purpose-built hardware designed to unlock the full potential of your VirPhone cloud platform.
| Feature Specification | P315 (Value) | P325 (Mid-Range) | P330 (Advanced) | P370 (Executive) |
|---|---|---|---|---|
| Display | 2.4" Color | 4.3" Color | 4.3" Color | 7.0" Color |
| Touchscreen | No | No | No | Yes |
| Line Keys | 2 | 6 | 12 | 16 (Virtual) |
| Programmable Keys | 2 | 6 | 12 | 16 |
| Ethernet LAN & PC Port | Gigabit | Gigabit | Gigabit | Gigabit |
| PoE Support | Yes (Class 2) | Yes (Class 3) | Yes (Class 3) | Yes (Class 3) |
| Built-in Bluetooth | No | No | Yes | Yes |
| Built-in Wi-Fi | No | No | Yes | Yes |
| USB Ports | No | 1 x USB-A | 1 x USB-A | 2 x USB-A |
| Expansion Module Support | No | No | Yes (PM200) | Yes (PM200) |
Third-Party Device Support
Already have hardware? The VirPhone platform supports industry-leading endpoints. Older supported models may be available upon request.
Poly
- Edge E Series (E100, E220, E300, E400, E500)
- Rove DECT Wireless Family
- Trio 8300 Conference Phones
- VVX Series (Legacy Support)
Yealink
- T3 Series (Entry-Level)
- T4 Series (Mid-Range)
- T5 Series (Advanced & Executive)
- DECT Wireless & CP Conference Series
Frequently Asked Questions
Learn more about VirPhone solutions and deployment.